Device Condition: good condition, having a small to medium amount of wear. The screen will likely have a few light to medium scratches.
What's Included: device only
Packaging: generic packaging, no original box or paperwork is included
Warranty: 1 year warranty covering any defects, does not cover user damage
Returns: 30 day money back
The pictures of this device are stock pictures and are not of the actual device you will receive. They are included to give an idea of what kind of condition the device will be in.
Please Note: There will be a 5% fee assessed to cover payment processing fees for order cancellations (including change of address), and for buyers remorse returns during the 30 day return period.
New
Exactly what it says on the tin: brand-spanking new.
- Phone Condition: new
- What’s Included: any and all accessories typically provided by manufacturer, including headphones, and user manual.
- Packaging: manufacturer packaging
- Warranty: full manufacturer’s one-year warranty;
New (Open Box)
Device will be new with all original accessories, but will not be sealed.
- Phone Condition: new
- What’s Included: any and all accessories typically provided by manufacturer, including headphones, and user manuel.
- Packaging: manufacturer packaging without seal
- Warranty: 1 year warranty covering any defects; possible manufacturers warranty
Mint
Mint devices look and operate like new. They have been tested and using our industry leading testing software.
- Phone Condition: like new (little to no wear)
- What’s Included: please refer to the item description for this information
- Packaging: generic packaging
- Warranty: 1 year warranty covering any defects
Excellent Kitted (A-Grade)
Excellent condition (A-grade) devices work like new. They have been tested and using our industry leading testing software. Kitted devices include the original box, and come with a charger.
- Phone Condition: like new (little to no wear)
- What’s Included: please refer to the item description for this information
- Packaging: original packaging
- Warranty: 1 year warranty covering any defects
Excellent (A-Grade)
Excellent condition (A-grade) devices work like new. They have been tested and using our industry leading testing software.
- Phone Condition: like new (little to no wear)
- What’s Included: please refer to the item description for this information
- Packaging: generic packaging
- Warranty: 1 year warranty covering any defects
Good (B-Grade)
Good condition (B-grade) devices work like new and arrive clean and ready for use. Most used devices that show normal wear and tear fall under this condition.
- Phone Condition: possible light blemishes on the screen, but no cracks; light scratches or scuffs on back and frame of the device;
- What’s Included: please refer to the item description for this information
- Packaging: generic packaging
- Warranty: 1 year warranty covering any defects
Fair (C-Grade)
Fair condition (C-grade) devices will work like new, however, they will show significant signs of use.
- Phone Condition: screen may have medium to heavy scratching without any cracks; medium to heavy wear on the back and frame of the device that may include chips, dents, case wear, or fading paint
- What’s Included: please refer to the item description for this information
- Packaging: generic packaging
- Warranty: 1 year warranty covering any defects
Poor (D-Grade)
Poor condition (D-grade) devices will operate as expected. These devices will have extremely heavy wear.
- Phone Condition: screen will likely have heavy scratching, but no cracks; very heavy wear on the back and frame of the device that may include chips, dents, bends, case wear, or fading paint
- What’s Included: please refer to the item description for this information
- Packaging: generic packaging
- Warranty: 1 year warranty covering any defects
Bad Biometrics (No Face ID / Touch ID)
Device will be graded as one of the above conditions, and will function as normal, with the exception of the Face ID, or Touch ID.
- Phone Condition: please reference the included grade of the device above for the cosmetic condition
- What’s Included: please refer to the item description for this information
- Packaging: generic packaging
- Warranty: 1 year warranty covering any defects, except ones listed
Cracked Home Button
Device will be graded as one of the above conditions, and will function as normal. The home button will have some damage, but will still be functional. The device will have a working fingerprint reader, if applicable.
- Phone Condition: please reference the included grade of the device above for the cosmetic condition
- What’s Included: please refer to the item description for this information
- Packaging: generic packaging
- Warranty: 1 year warranty covering any defects, except ones listed
Damaged Frame
Device will be graded as one of the above conditions, and will function as normal. The device will have some sort of frame damage that may include bends, cracks, splits, dents, or chips.
- Phone Condition: please reference the included grade of the device above for the cosmetic condition. The lower the grade, the more significant the damage to the frame will be.
- What’s Included: please refer to the item description for this information
- Packaging: generic packaging
- Warranty: 1 year warranty covering any defects, except ones listed
Light Spots
Device will be graded as one of the above conditions, and will function as normal. The device will have a one or more light spots on the screen, that can only be seen on a light background. The screen will function as normal.
- Phone Condition: please reference the included grade of the device above for the cosmetic condition.
- What’s Included: please refer to the item description for this information
- Packaging: generic packaging
- Warranty: 1 year warranty covering any defects, except ones listed
Burn In
Device will be graded as one of the above conditions, and will function as normal. The device will have burn in on the screen, which is a residual image left behind by the screen, from being on too long. The screen will function as normal.
- Phone Condition: please reference the included grade of the device above for the cosmetic condition.
- What’s Included: please refer to the item description for this information
- Packaging: generic packaging
- Warranty: 1 year warranty covering any defects, except ones listed
Minor Issue
Device will be graded as one of the above conditions, and will be lacking a certain functionality. To find out what functionality the device is lacking, please contact us prior to purchasing. The device may be lacking any of the following functionalities: wifi, cellular service, cameras, sensors, speakers, or vibrators.
- Phone Condition: please reference the included grade of the device above for the cosmetic condition.
- What’s Included: please refer to the item description for this information
- Packaging: generic packaging
- Warranty: 1 year warranty covering any defects, except ones listed
